We ship orders within 2 days after payment clearance. Please notify us of any specific shipping requirements prior to dispatch. Provide the complete recipient name, address, phone number, zip code, and tax number. International shipments cannot be modified once dispatched. This store offers two types of remote controls: the original remote, which has identical functionality to your original, and a universal remote that can generally replace the original with nearly all functions matched. However, a few button functions may differ. Please review carefully before purchasing. If this is a concern, select the original remote control. Color: As shown in the product images. All items are strictly tested before shipment. We guarantee product quality. Please inspect the packaging for integrity upon delivery. If you have any questions after receiving the item, please directly instead of opening a dispute. We respond within 12 hours and will make every effort to resolve your issue. For untrackable packages, please reach out promptly. Our goal is to ensure every customer has a positive shopping experience. If satisfied with our products and service, we appreciate your positive feedback and 5-star rating.